GDPR Article 16
Right to rectification
The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
· GDPR Article 16 Compliance Guide
Article 16 of the GDPR gives individuals the right to have inaccurate personal data corrected and incomplete data completed. While this might seem straightforward, implementing it effectively requires thoughtful processes. Here's how your business can comply:
Understanding the Requirements
Article 16 mandates two key obligations:
Correct inaccurate personal data without undue delay
Complete incomplete personal data, considering your processing purposes
Practical Implementation Steps
1. Create Accessible Rectification Channels
Set up multiple ways for data subjects to submit correction requests:
Dedicated email address (e.g., [email protected])
Online form on your website
Customer service channels with clear escalation paths
2. Establish a Verification Process
Before making changes:
Verify the requestor's identity using appropriate methods
Document the verification process to demonstrate compliance
3. Design a Clear Workflow
Create a step-by-step process:
Log all requests in a tracking system
Set response timelines (aim for under 30 days)
Designate team members responsible for handling requests
Implement approval mechanisms for complex cases
4. Update Connected Systems
Remember to:
Identify all locations where the data exists
Update the information across all systems and databases
Include third parties who received the data
5. Document Everything
Maintain records of:
Original request details
Actions taken to verify identity
Changes made to the data
Date of completion
Any communications with the data subject
Best Practices
Response Time: While "without undue delay" isn't precisely defined, aim to respond within one month
Transparency: Keep individuals informed about the status of their request
Training: Ensure staff understands the importance of data accuracy
Proactive Approach: Periodically invite customers to review and update their information
· GDPR Article 16 Compliance Guide
Article 16 of the GDPR gives individuals the right to have inaccurate personal data corrected and incomplete data completed. While this might seem straightforward, implementing it effectively requires thoughtful processes. Here's how your business can comply:
Understanding the Requirements
Article 16 mandates two key obligations:
Correct inaccurate personal data without undue delay
Complete incomplete personal data, considering your processing purposes
Practical Implementation Steps
1. Create Accessible Rectification Channels
Set up multiple ways for data subjects to submit correction requests:
Dedicated email address (e.g., [email protected])
Online form on your website
Customer service channels with clear escalation paths
2. Establish a Verification Process
Before making changes:
Verify the requestor's identity using appropriate methods
Document the verification process to demonstrate compliance
3. Design a Clear Workflow
Create a step-by-step process:
Log all requests in a tracking system
Set response timelines (aim for under 30 days)
Designate team members responsible for handling requests
Implement approval mechanisms for complex cases
4. Update Connected Systems
Remember to:
Identify all locations where the data exists
Update the information across all systems and databases
Include third parties who received the data
5. Document Everything
Maintain records of:
Original request details
Actions taken to verify identity
Changes made to the data
Date of completion
Any communications with the data subject
Best Practices
Response Time: While "without undue delay" isn't precisely defined, aim to respond within one month
Transparency: Keep individuals informed about the status of their request
Training: Ensure staff understands the importance of data accuracy
Proactive Approach: Periodically invite customers to review and update their information
· GDPR Article 16 Compliance Guide
Article 16 of the GDPR gives individuals the right to have inaccurate personal data corrected and incomplete data completed. While this might seem straightforward, implementing it effectively requires thoughtful processes. Here's how your business can comply:
Understanding the Requirements
Article 16 mandates two key obligations:
Correct inaccurate personal data without undue delay
Complete incomplete personal data, considering your processing purposes
Practical Implementation Steps
1. Create Accessible Rectification Channels
Set up multiple ways for data subjects to submit correction requests:
Dedicated email address (e.g., [email protected])
Online form on your website
Customer service channels with clear escalation paths
2. Establish a Verification Process
Before making changes:
Verify the requestor's identity using appropriate methods
Document the verification process to demonstrate compliance
3. Design a Clear Workflow
Create a step-by-step process:
Log all requests in a tracking system
Set response timelines (aim for under 30 days)
Designate team members responsible for handling requests
Implement approval mechanisms for complex cases
4. Update Connected Systems
Remember to:
Identify all locations where the data exists
Update the information across all systems and databases
Include third parties who received the data
5. Document Everything
Maintain records of:
Original request details
Actions taken to verify identity
Changes made to the data
Date of completion
Any communications with the data subject
Best Practices
Response Time: While "without undue delay" isn't precisely defined, aim to respond within one month
Transparency: Keep individuals informed about the status of their request
Training: Ensure staff understands the importance of data accuracy
Proactive Approach: Periodically invite customers to review and update their information